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Posts Tagged ‘speech content’

Words Matter

Tuesday, September 22nd, 2009

In a world that prizes form over content, style over substance, I believe that speeches stand or fall because of the ideas they propose and the words that are spoken to bring those ideas to life.

That’s why I titled a chapter from my book, “Content Is King.” (In it I examined three aspects of content: the idea of the speech, the structure of the speech, and the words.)

An idea, by the way, isn’t simply a dry, intellectual exercise. A good idea — a sticky idea, to borrow the term coined by the Heath brothers in Made to Stick – appeals to the whole person: to the mind, the imagination, and the emotions.

And that’s why I like a recent blog by Cynthia Starks, where she writes:

On the world stage, words can win votes, start wars, inspire a generation.

In the business world, they can increase customers, boost sales, guide and motivate employees, influence investors, mark individuals as thought-leaders and companies as pace-setters.

Words still matter

She goes on to write: “In all of the old and new ways in which business executives and organizational leaders are expected to communicate with their various constituencies today, one thing remains constant. Words matter. When the words are right, the message helps you meet your business and marketing goals. When the words are wrong, the message doesn’t matter.”

Check out the entire piece. And check out the rest of the blog while you’re at it. You’ll find it enriching.

Busting the Mehrabian Myth

Wednesday, July 22nd, 2009

I’ve already written here about the misinterpretation of a study done by Mehrabian, which would have you believe that the words you speak account for only 7% of what people understand. (The other 93% is conveyed, supposedly, by your tone of voice and body language.)

Olivia Mitchell has done a great job here examining the original research and how people have misinterpreted it.

The people at creativityworks.net have done a great little video doing much the same thing. Bravo. Its conclusion:

So let’s put words back where they belong: center stage. Words really matter. Let’s give them the respect they deserve.